Privacy Notice

Version

Effective June 10, 2026

Privacy Notice

Click blue facts for more detail.

Our Company name	Software Insights
Information we collect	We collect information you provide to us when subscribing to or participating in our Services. We (and our service providers) may also automatically collect certain information about your use of our Services.
Categories of personal data collected	We may collect information that personally identifies you as well as information that does not personally identify you. We do not collect sensitive personal information about you. If we combine non-personal data with personal data, we will treat the combined information as personal data under this Privacy Notice.
How we use information	We use the information we collect to respond to your specific requests, send you periodic information and special offers from Software Insights and our sponsors, and to provide our sponsors and Business Partners with information about our users.
How we disclose information	We disclose certain personal data with our service providers to perform and enhance our Services. We may disclose certain personal data like name and contact information with sponsors of our products and services when you register to receive those sponsored products or services.
Do you sell or share personal data with unrelated third parties for cross-contextual behavior advertising?	No. However, we may use personal data collected on our Websites and in connection with our Services to market our Services and those of our Business Partners to you across unrelated Websites. You can opt-out of our use of your personal information for this purpose.
Third Party content and links	Our Services may embed content from, or link to, third-party websites and services , including social media platforms, that are outside of our control.
How do we secure and store information?	We use reasonable precautions, including appropriate technical, administrative, and physical procedures, to try to protect collected Personal data from loss, misuse, or unauthorized disclosure or alteration.
Do we collect information about children?	No. Our Services are not intended for children under 16 years of age.
How can I update or correct my information?	You may correct or amend information that is inaccurate by reviewing and updating your account preferences or by contacting us by email at dpo@software-insights.co or by mail at Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601.
Jurisdiction specific privacy information and rights	European Union and United Kingdom, and Canada(CASL), and certain States within the United States, and Asia-Pacific Region.
Cookie Notice	This explains our use of cookies and other tracking technologies

Software Insights Privacy Notice

LAST UPDATED: June 10, 2026

Software Insights, LLC, its subsidiaries and affiliates (collectively “Software Insights” or “we”) recognizes the importance of protecting the privacy of information provided to us by those who use our products and services. Our goal is to provide you with an experience that delivers the information, resources and services that are the most useful to you. In order to achieve this goal, we may collect information from you.

This privacy notice explains how we collect, use and disclose information about you when you use our websites, mobile apps, and other online products and services that link to this Notice; subscribe to our publications and newsletters; participate in learning or research activities; attend our events; purchase other products or services from us (collectively, the “Services”) or when you otherwise interact with us or receive a communication from us related to the Services. For certain Services we may provide you with additional privacy information that supplements this Notice.

Please be sure to read this Privacy Notice before using any Service offered by Software Insights or its subsidiaries and affiliates or submitting information to us. This Privacy Notice is current as of the date written above. If we change our privacy practices, we will also update this Privacy Notice. Users should review this notice periodically to monitor any changes. Your continued use of our Services constitutes your acceptance of this Privacy Notice, as updated from time to time.

Please note, this notice includes sections with additional information for users in specific jurisdictions. We will only process your personal data in accordance with applicable data protection and privacy laws. Importantly, we note that we are a “controller” for those Services where we make decisions on how personal information is used in connection with our Services, and we are a “processor” for those services where we only use personal information as allowed by our customers. For the purposes of UK and EU data protection legislation, when acting as a “controller”, the data controller is Software Insights, LLC, a Delaware limited liability company, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601. You understand that your personal data, including any data you provide, is processed by Software Insights in the United States, which may have different data protection standards if you reside in another country.

What information does Software Insights collect?

Information You Provide to Us. We collect the information you provide to us directly when you use the Services, including when you:

Subscribe to a publication or a newsletter; register for or attend a webinar or an event; or purchase a product (such as a research report or continuing education program)
Participate in a quiz, poll, contest, promotion, focus group or survey
Submit Content to the Services or Interact with Content
Contact Us or Provide Feedback

Automatically Collected Information. We (and service providers on our behalf) automatically collect certain information about your use of the Services, including any devices used to access the Services. For example, we may collect:

Device information such as hardware model, IP address, device identifiers, operating system, browser type and settings (like language and available font settings) and settings of the device you use to access the Services.
Usage information such as the Services you use, the time and duration of your use, and other information about your interaction with content, such as the articles you read, where you click on our site, customer service interactions, cursor movements, and certain screen interactions and images (please note we do not capture personal information that you type into form fields (e.g., name or email address) before you submit such information), and how you interact with our emails.
Location information such as general location derived from your computer’s IP address, your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers that may be transmitted when you use certain Services.

We and our service providers may use cookies, web beacons, and other tracking technologies to collect such information. See our Cookie Notice for more information about these technologies.

When is personally identifiable information collected?

Software Insights collects information by which someone could identify you as a specific, identifiable individual (we refer to this type of information in this Privacy Notice collectively as “personal data”) that you choose to provide us when you subscribe to our publications, sign up for e-newsletters, enter a contest, participate in surveys, login into our Websites using a third party login system (including, but not limited to, Facebook Connect, LinkedIn, X (formerly known as Twitter), etc.), register for a Website, webinar, continuing education course, conference, trade show, or otherwise communicate with us. When you provide this information to us, you are no longer anonymous.

We also collect, use, and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data since it does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. If we combine non-personal data with personal data, we will treat the combined information as personal data under this Privacy Notice.

Categories of Personal Data Collected.


CATEGORY OF PERSONAL DATA EXAMPLES OF PERSONAL DATA WE MAY COLLECT UNDER EACH CATEGORY
Identity Data	First and Last Name, social media handle/profile, profile photo
Contact Data	Physical address, email address, telephone number, and any other contact information you provide to us
Financial Data	Payment card details. However, please note that payment methods (e.g., credit card number and/or PayPal and/or bank account details) are not collected by us directly, but by secure payment service providers
Transaction Data	Details about payments to and from you, and details regarding the services that you have subscribed to or purchased from us
Technical Data	Device IDs, your login data, access dates and times, browser type and version, device information, cookie data, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website
Profile Data	Your username and password, orders made by you, preferences, user-generated content
Demographic Data	Gender/sex, race or ethnicity, age, geographic location such as city or state
Business/Professional Information	Job title, industry, education, company name
Usage Data	Information about how you use our Website, products and services; Actions you take related to content such as sharing content; customizing newsletters, notifications, and alerts; and liking, replying to, or reporting (and providing additional information regarding) comments
Marketing and Communications Data	Your preferences in receiving marketing from us and our third parties and your communication preferences
User Generated Data	Comments, requests, and questions you submit through customer service interactions with us; your comments on articles, content in message boards, images, photos, videos, online ads you post, or other content you provide to the Services; Your survey responses, which may include your interests, opinions, and information about you including demographic information. From time to time our surveys offer you the option to voluntarily provide information that may be considered sensitive under applicable law such as your race or ethnicity. We process such information for disclosed purposes as permitted by and in compliance with applicable law.

If You Fail to Provide Personal Data Where Such Data is Required to Provide Services to You

Where we need to collect personal data under the terms of a contract we have with you, or a prospective contract, and you fail to provide that Personal Data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our Services). If so, we may have to cancel the service you have with us (or have requested from us), and you accept that as a condition of service.

We will tell you at the time we collect information whether the information requested is necessary for you to participate in a particular feature.

Personal Data Retention

We will retain your personal data and any information collected from your use of our Services for as long as you are a Customer or Subscriber or otherwise maintain a user account on our Websites and for a reasonable time thereafter.

Double Opt-In for Email Communications

For certain email subscriptions, newsletters, gated content, and lead generation activities, we use a double opt-in process. This means that after you submit your information or fill out a form on one of our landing pages, you will receive an email asking you to confirm your subscription.

Your email subscription is not activated until you click the confirmation link in that email. Only after confirmation will you begin receiving the requested content or communications.

During the form submission process, you will also be required to explicitly consent to our data use practices by checking the privacy consent checkbox. This ensures that the content and communications you receive are based on your clear and verifiable consent.

You may withdraw your consent or unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at dpo@software-insights.co

To review our full double opt-in process, please visit: double-opt-in

How do we use and disclose the information we collect?

The information we collect is used to respond to your specific requests, to send you periodic information and special offers from Software Insights and our Business Partners (described below) who sponsor one or more of our products or services, to provide you with updates on Software Insights offerings and features, to provide you with product information relevant to you from manufacturers or service providers in our database, and to provide our Business Partners with information about our users.

We may use your contact information to send notices for subscription renewal or provide you with information about products or services you have ordered with us. We may also use your contact information to send you e-newsletters or other promotional e-mails that contain targeted, relevant content that may be useful to you or your business. All promotional e-mails you receive from us will include an option to opt out of similar e-mail communications in the future.

We use the information we collect, including personal data and Website usage data:

to enable you to use our Websites, to create an account or profile, to process information you provide via our Websites (including verifying that your email address is active and valid) and to process your transactions;
to provide related customer service and care, including responding to your questions, complaints, or comments and sending surveys and processing survey responses;
to provide you with information, products, or services that you have requested;
to receive and process job applications for jobs with us or freelance engagements with us;
for internal business purposes, such as to improve our Websites and services;
to administer and process contests, sweepstakes, and promotions;
to contact you with administrative communications and, in our discretion, changes to our Privacy Notice, Terms and Conditions of Use, or any of our other policies;
to comply with regulatory and legal obligations; and
to provide you with information, products, or services that we believe in good faith will interest you, including special opportunities from us and our third-party Business Partners;
to tailor content, recommendations, and advertisements we and third parties display to you, both on the Websites and elsewhere online;
for such purposes as disclosed at the time you provide your information, with your consent, and as further described in this Privacy Notice.

You can opt-out of Software Insights processing your personal information for targeting advertising across unrelated websites (known as ‘cross-contextual behavioral advertising’) under applicable state law by: (1) submitting this OPT-OUT FORM, (2) email dpo@software-insights.co, or (3) by mail to Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601. We do not sell or share personal information with unrelated third parties for them to use in cross-contextual behavioral advertising.

We may disclose your information to:

Affiliates within our family of affiliated companies.
Business Partners to provide you with Services that you participate in or request, such as sponsors of certain content or events, co-sponsors of a promotion or activity that runs in connection with our Services. We are not responsible for the privacy practices of these entities.
Service Providers that provide services on our behalf, such as hosting vendors, analytics or advertising and marketing service providers, list managers, and payment processors.
Other Parties When Required by Law or as necessary to protect our users and Services including as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, our company, employees or agents, customers or users, or to comply with applicable law or legal process, including responding to requests from public and government authorities.
Social Media Services, if you log into the Services with a social media service or if you connect a social media account with the Services. In that case, we may disclose certain of your personal information to that social media service depending on your settings. The social media service’s privacy notice then applies to their practices regarding your information. We are not responsible for the privacy practices of these entities.
Third Parties that Provide Advertising, Content, or Other Functionality. Third parties may collect or receive certain information about you and/or your use of the Services to provide ads, content, or functionality, or to measure and analyze ad and content performance on our Services.
Other Parties in Connection with a Corporate Transaction. We may disclose information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization, or in contemplation of or due diligence related to such a corporate transaction.
Otherwise With Your Consent or At Your Direction. We may also disclose information about you with third parties whenever you consent to or direct such sharing.

We may disclose aggregated information about users that does not identify any individual, without restriction.

How does Software Insights secure and store your information?

Third Party Content and Links

Our Services may embed content from, or link to, third-party websites and services, including social media platforms, that are outside of our control. We are not responsible for their practices and this Privacy Notice does not govern those third parties’ content, services, or use of your information.

Many of our Websites contain links to Websites owned and operated by unaffiliated third parties. These links are provided as a service to you, and do not constitute Software Insights’s endorsement or support of those third parties or their Websites. Each third party Website has its own information collection and use practices, and we advise you to review their policies.

Software Insights is not responsible or liable for third party privacy practices or the content of third party sites. We are not responsible or liable for any breach of security or for the actions of these parties.

What options do you have about how Software Insights uses or shares your information?

We strive to provide you with choices regarding the personal data you provide us. To exercise control over your information, we have provided you with the following mechanisms:

If you no longer wish for us to share your mailing address or other contact information with our sponsors or other third parties, you may adjust your account preferences or you can send us an e-mail at dpo@software-insights.co. For us to be able to locate your record, your e-mail must include your name, mailing address, e-mail address, and must identify the Software Insights product, event, or service for which you are registered. We will strive to process your request within 10 business days, and thereafter we will no longer share your contact information with third parties. Please note that we will not be able to stop third parties from sending you information about their products or services if your information was shared with them before we received your request.

Regarding e-mail specifically, you have the opportunity to elect to stop receiving advertising messages from Software Insights about our products or services each time you receive such a communication from us. To unsubscribe from such advertising e-mail messages, please follow the directions included in that e-mail message. We will strive to process your request within 10 business days. Please note that during that time, you may continue to receive e-mail messages from Software Insights about its products or services or those of our affiliates or customers.

If you receive broadcast e-mail messages that we may send about third party manufacturers or service providers in whose products or services we believe you may be interested and no longer wish to receive such messages, you can do so by following the directions included in the e-mail message you receive. If you have further questions regarding your options with respect to your account information, please contact us at the e-mail or mailing address included at the beginning of this Privacy Notice.

Additionally, regardless of whether you have unsubscribed from receiving advertising and promotional material from Software Insights, you will continue to receive transactional information from us, such as information relating to your account or payment or bill information.

Do Not Track Signals

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of Websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different Websites. Our Websites do not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Websites.

How Can I Correct or Amend Information About Me?

We want to assure you that you have access to your personal data that we collect and store. You may correct or amend information that is inaccurate by reviewing and updating your account preferences or by contacting us by email at dpo@software-insights.co or by mail at Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601.

Collection and Use of Information from Children

Our Services are not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please send an email to: dpo@software-insights.co. You may also call +1 601-879-4436 and ask for the Data Privacy Officer, or mail your request to the attention of the Data Privacy Officer at 2740 SOUTH RD, POUGHKEEPSIE, NY 12601.

Privacy Rights

Depending on where you live, you may have certain rights with respect to your information.

Residents of certain U.S. states that have enacted individual data privacy laws (including California, Colorado, Connecticut, Utah, Virginia and such others as may be enacted from time to time), in addition to residents of the EEA, UK, or Switzerland, may be able to request:

access to and/or a copy of certain personal information we hold about you;
correction of inaccurate information that we have about you;
deletion of certain personal information we have collected from you; and/or
provide information about financial incentives that we offer to you, if any.

California, Colorado, Connecticut, Utah and Virginia residents also have certain “opt out” rights described below. Applicable law may further provide you with the right to not be discriminated against for exercising your rights.

Please note: Your rights and our responses will vary based on your state or country of residency. You may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled.

If you would like information regarding your rights or would like to make a request (or if you are an authorized agent acting in accordance with applicable law), please email us at dpo@software-insights.co.

We will take reasonable steps to verify your identity and requests, including by verifying your account information, residency or the email address you provide. If you are an authorized agent submitting a request on behalf of another individual, we may require proof of your written authorization before processing the request.

Certain information may be exempt from such requests under applicable law such as information we retain for legal compliance and to secure our Services. We may need certain information in order to provide the Services to you; if you ask us to delete it, you may no longer be able to use the Services.

Virginia, Colorado, and Connecticut residents may appeal the denial of a request by emailing us at dpo@software-insights.co.

If you are a California, Colorado, Connecticut, Utah or Virginia resident, you have the right to opt out of certain processing of your personal information for cross-contextual targeted advertising under applicable law. Cross-contextual targeted advertising is when a business display ads to you based on your personal information that is collected across different businesses. We do not participate in this type of processing. Even if you opt out of this type of processing, you will still see advertising on our Websites that may be personalized for you based only on the data that the Software Insights has collected about you.

Analytics. Some analytics providers we partner with may provide specific opt-out mechanisms. For example, you may opt out of having Google Analytics use your information for analytics by installing the Google Analytics Opt-out Browser Add-on. You can visit our Cookie Notice for additional information on how to opt out of certain analytics providers.

California Consumers’ Privacy Rights

This section (“California Statement”) explains rights that certain natural persons residing in the State of California (each, a “consumer”) may have under the California Consumer Privacy Act of 2018 (CCPA), as amended and expanded by the California Privacy Rights Act of 2020 (CPRA), and such rules and regulations as may be adopted from time to time implementing and interpreting such Acts (CCPA and CPRA are collectively referred to as “CCPA”). When we use the term “personal information” in this California Statement, we are using that term as CCPA defines it, which CCPA generally defines “personal information” to mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. However, personal information does not include publicly available, deidentified, or aggregate consumer information (which are all defined in CCPA).

Where we act as a “business” under CCPA (meaning we determine the manner and reasons for why we process your personal information), we may be required to disclose additional information regarding the categories of personal information we collect, the sources where we obtain that information, the purposes for why we collect that information, who we share that information with, as well as whether we sell that personal information – all of which depends on the specific service being provided.

Categories of Personal Information we collect

Depending on the nature of your relationship with us (e.g., subscriber, attendee, media partner, research partner, service provider or Software Insights employee), we may collect the following categories of Personal Information about you, including:

Identifiers such as name, postal address, email address, account name, or telephone number;
Information that identifies, relates to or is capable of being associated with a individual, such as financial information;
Characteristics of protected classifications under California or federal law such as race, sex/gender or marital status;
Commercial information such as subscription history;
Internet or other electronic network activity information such as browsing history;
Geolocation data, available through your device, if enabled;
Audio, electronic, or similar information;
Professional or employment-related information;
Education information;
Other personal information, as described to you in this Privacy Notice, or otherwise at the point of collection; and
Inferences drawn from any of the information identified above, including about your preferences.

Depending on your relationship with us, we may have collected each of the above categories of Personal Information about you. In addition, we may have shared one or more of these categories of Personal Information with third parties during the preceding 12 months for the business purposes described in this Privacy Notice. For each of these categories of Personal Information, please refer to the “When is personally identifiable information collected? How is your information used?” sections above for more detailed information regarding why we collect personal information and the categories of third parties with whom we may share personal information.

California residents can also request information about the categories of personal information we collect, disclose or sell or share about you; the categories of sources of such information; the business or commercial purpose for collecting, selling, or sharing your personal information; and the categories of third parties to whom we disclose personal information. Such information is also set forth in this Privacy Notice.

California residents also have the right to request that we delete your information. To make a request, you can contact us toll free at +1 601-879-4436 and ask for the Data Privacy Officer or by email to our Data Privacy Officer at dpo@software-insights.co or in writing to Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601. Provide us enough information to verify your identify. We will use information you provide to us to verify your request. If we cannot initially verify your identity, we may request additional information to complete the verification process, such as, for example, a copy of your driver’s license and/or a recent utility or credit card bill.

California residents also have certain rights regarding the “sale” or “sharing” of “personal information” (as such terms may be defined by CCPA). California residents have the right to opt out of such “sale” or “sharing” of their “personal information” in accordance with CCPA: (1) online, (2) by emailing dpo@software-insights.co, (3) by writing to Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601. Once a year, California residents can also request certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year.

We will not discriminate against you because you have exercised any of your privacy rights under the CCPA.

Nevada Residents

Nevada consumers who have purchased goods or services from us may opt out of the “sale” of “covered information” as such terms are defined under Nevada law. We do not engage in such activity, but if you have questions about this you can email us at dpo@software-insights.co.

Users Outside of the United States and Consent to Transfer

The Websites and Services provided by Software Insights are operated in the United States. If you are located in another jurisdiction, please be aware that information you provide to us will be transferred to, stored and processed in the United States. By using the Websites or providing us with any information, you consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws are not as comprehensive as those in the country where you reside or are a citizen, such as the European Union. You understand that the U.S. government can obtain access to the personal data you submit if necessary for investigative purposes (e.g., terrorism investigation). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. We use appropriate and suitable safeguards for transferring your Personal data to the U.S.

Your EU and UK Data Subject Rights

We use reasonable precautions, including appropriate technical, administrative, and physical procedures, to try to protect collected Personal data from loss, misuse, or unauthorized disclosure or alteration.

Our Site uses Transport Layer Security (TLS) to protect personal data. By using a browser that supports security functions, when you access to our Websites and enter Personal data, including your name and e-mail address, this information is transferred to our server and the information is automatically encrypted when transmitted and received by servers. Therefore, if the transmitted data is intercepted by a third party, there is no need to worry about the content being stolen.

If you use a browser that does not support TLS, you may not be able to access our Website or input information.

Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.

Any information you provide may be stored and maintained in an Software Insights database, either housed at Software Insights or with a third party service provider. In the case of a sale, change of ownership or merger involving Software Insights or any parent, subsidiary or affiliated company, your information may be transferred to a third party.

In some cases, you may use passwords to access our Services and customize your information, preferences and experience with our Services. We recommend that you do not share your password(s) with anyone, and notify us promptly if you believe your password security has been breached. Software Insights will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also, if you are using a computer that others have access to, such as one in a computer lab, Internet cafe or public library, always remember to log out and close your browser window when leaving any of our Websites.

In addition, any personally identifiable information or sensitive data that you choose to disclose through any discussion boards or other public online forums hosted on the Website, such information may be collected and used by others. We recommend caution when giving out personal information to others in these public online forums. When you provide information on these forums, you do so at your own risk. Software Insights does not take any steps to protect the privacy of information you volunteer about yourself in public forums or other publicly accessible sections of our Websites. The information you share may be viewed by any other user of the Website.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we collect and process Personal data about you only where we have a legal basis for doing so under applicable data protection law, including under the European General Data Protection Regulation (GDPR) and the UK GDPR. The legal bases will depend on the purpose for which we process your personal data. This means we collect and use your personal data only where:

We need it to provide the services including to operate the Website
provide customer support and personalized features and to protect the safety and security of the Website
It satisfies a legitimate interest (which is not overridden by your rights and interests), such as for research and development, to market and promote the Website and to protect our legal rights and interests
You give us consent to do so for a specific purpose
We need to process your Personal data to comply with a legal obligation.

Asia-Pacific Regional Data Protection and Consent Policies

For users residing in India, Indonesia, Japan, Mainland China, Hong Kong, Taiwan, South Korea, the Philippines, Vietnam, and Thailand, we acknowledge and address the respective data protection laws and regulations applicable in these jurisdictions.

India: In accordance with the Digital Personal Data Protection Act, 2023 and applicable Digital Personal Data Protection Rules, 2025, we process personal data for lawful purposes and apply appropriate consent, notice, data security, and data subject rights requirements where applicable.
Indonesia: We process personal data in accordance with the Personal Data Protection Law (Law No. 27 of 2022), including applicable requirements relating to lawful processing, consent, transparency, data security, and data subject rights.
Japan: Our data handling practices are designed to align with applicable requirements of the Act on the Protection of Personal Information (APPI), including requirements relating to transparency, security, data subject rights, sensitive information, and international transfers where applicable. Japan’s Personal Information Protection Commission oversees the APPI framework.
Mainland China: We process personal information relating to individuals in Mainland China in accordance with applicable requirements of the Personal Information Protection Law (PIPL) and related regulations. This includes requirements relating to lawful and transparent processing, data minimization, sensitive personal information, data subject rights, and cross-border transfers. Where personal information is transferred outside Mainland China, applicable notification, separate-consent, security assessment, certification, standard contractual, or other legally required transfer mechanisms will be considered.
Hong Kong: We process personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO) and its Data Protection Principles, including requirements relating to fair collection, purpose limitation, accuracy, retention, security, transparency, access, and correction. Where personal data is used or transferred for direct marketing, applicable notification and consent requirements are followed.
Taiwan: We process personal data relating to individuals in Taiwan in accordance with applicable requirements of Taiwan’s Personal Data Protection Act (PDPA), including transparency, purpose limitation, lawful collection and use, security safeguards, data subject rights, and applicable requirements for international transfers.
South Korea: We process personal information in accordance with the Personal Information Protection Act (PIPA) and applicable regulations administered by the Personal Information Protection Commission (PIPC). We apply relevant requirements relating to collection and use, third-party sharing, security, retention and deletion, data subject rights, and international transfers where applicable.
Philippines: In line with the Data Privacy Act of 2012, we process personal information in accordance with applicable requirements relating to transparency, legitimate purpose, proportionality, consent where required, data security, and data subject rights.
Vietnam: We process personal data in accordance with Decree No. 13/2023/ND-CP and other applicable requirements, including obligations relating to transparency, consent where required, specified processing purposes, data subject rights, security, and applicable cross-border processing requirements.
Thailand: Our practices are designed to align with Thailand’s Personal Data Protection Act B.E. 2562 (2019), including applicable requirements relating to lawful processing, transparency, consent where required, sensitive personal data, marketing activities, security, and data subject rights.

Users from these jurisdictions may have rights under applicable law to request access to, correction of, deletion of, or information concerning the processing of their personal data, as well as the right to withdraw consent or object to certain processing activities where applicable.

To submit a privacy-related inquiry or exercise applicable data protection rights, please contact us at dpo@software-insights.co.

Consent Requirements by Country Summary

Country	Law & Year	Consent Requirement	Type of Consent
India	DPDP Act, 2023 & DPDP Rules, 2025	Required where consent is relied upon; certain legitimate uses may apply	Free, specific, informed, unconditional and unambiguous affirmative action
Indonesia	PDP Law No. 27, 2022	Required where consent is the lawful basis; other legal bases may apply	Explicit, written or recorded; electronic or non-electronic
Japan	APPI, 2003	Required in certain cases, including sensitive data, third-party disclosure and certain overseas transfers	Prior, informed consent; written/electronic record recommended where applicable
Mainland China	PIPL, 2021	Consent is one lawful basis; separate consent required for certain activities such as sensitive data and some cross-border transfers	Voluntary, informed and explicit; separate/written consent where legally required
Hong Kong	PDPO (Cap. 486), 1995	Consent required for direct marketing and certain new uses/disclosures outside the original purpose	Explicit indication of consent/no objection; written consent for certain third-party direct marketing disclosures
Taiwan	PDPA, 2010	Consent is one lawful basis; written consent required in certain circumstances and for some uses outside the original purpose	Informed consent; written consent where required
South Korea	PIPA, 2011	Consent required where relied upon; separate consent may be required for sensitive data, third-party sharing and certain overseas transfers	Informed and explicit; separate consent where required
Philippines	Data Privacy Act, 2012	Required where consent is relied upon; other lawful processing grounds may apply	Freely given, specific and informed; written, electronic or recorded
Vietnam	Decree No. 13, 2023	Consent generally required unless a legal exception applies	Voluntary, informed, specific and verifiable; silence is not consent
Thailand	PDPA, 2019	Required where no other lawful basis applies; explicit consent generally required for sensitive data	Freely given, specific and informed; clear affirmative consent

Middle East, Africa & Turkey Data Protection and Consent Policies

For users residing in South Africa, Egypt, and Turkey, we acknowledge and comply with the respective national data privacy frameworks:

South Africa (POPIA): We comply with the Protection of Personal Information Act (POPIA). Personal data is collected and processed only for lawful, explicit, and clearly defined purposes. Individuals have the right to request access, correction, deletion, or to withdraw consent. Cross-border data transfers are performed only where adequate safeguards are in place.
Egypt (Personal Data Protection Law No. 151/2020): Personal data processing requires explicit, informed, and freely given consent. Individuals have the right to request access, correction, deletion, and to restrict processing. Cross-border transfers may require notification to the relevant authority or contractual safeguards.
Turkey (KVKK Law No. 6698): Personal data may be collected and processed only based on explicit consent or another lawful basis. Data subjects have rights to access, rectify, delete, restrict processing, and object to certain uses of their personal data. Cross-border data transfers are allowed only to jurisdictions with adequate protections or under contractual safeguards.

Users from these regions may withdraw consent at any time. To submit a privacy request or exercise your rights, please contact our Data Privacy Office at dpo@software-insights.co.

Practices and User Rights Data Handling Outlines Under Data Protection Laws

India – Digital Personal Data Protection Act, 2023 (DPDP Act) and Applicable DPDP Rules, 2025

Consent and Data Use

We process personal data based on valid consent or another basis permitted under applicable law. Where consent is relied upon, it should be freely given, specific, informed, unconditional, and unambiguous, and should involve a clear affirmative action by the individual.

Data Collection and Use

Personal data is collected and processed only for lawful and specified purposes communicated to the individual through an appropriate privacy notice. We seek to limit the collection and use of personal data to what is reasonably necessary for the stated purpose.

Cross-Border Transfers

Personal data may be transferred outside India subject to applicable restrictions, requirements, or notifications issued by the Government of India. Where personal data is transferred internationally, we apply appropriate contractual, technical, and organizational safeguards consistent with applicable law.

Indonesia – Personal Data Protection Law, Law No. 27 of 2022

Consent and Data Use

We process personal data on an appropriate lawful basis under applicable Indonesian data protection law. Where consent is used as the legal basis, consent is obtained in a clear and verifiable manner, and individuals are informed of the purpose, scope, and nature of the processing.

Data Collection and Use

Personal data is collected and processed lawfully, fairly, and transparently for specified purposes. We seek to ensure that the information collected is relevant and limited to what is necessary for the intended processing activity.

Cross-Border Transfers

Where personal data is transferred outside Indonesia, we assess and apply the safeguards required under applicable Indonesian law, including appropriate protection by the receiving jurisdiction or recipient and other permitted transfer mechanisms where applicable.

Japan – Act on the Protection of Personal Information (APPI)

Consent and Data Use

We process personal information for specified and legitimate purposes in accordance with applicable requirements of the APPI. Consent is obtained where required, including for certain categories of sensitive personal information and certain disclosures or transfers to third parties.

Data Collection and Use

We specify or notify individuals of the purposes for which their personal information is collected and used. Personal information is not used beyond the scope reasonably necessary to achieve those purposes except where permitted by applicable law.

Cross-Border Transfers

Where personal information is transferred to a third party outside Japan, we comply with applicable APPI requirements concerning international transfers, including obtaining consent or relying on another legally permitted transfer mechanism where applicable. Appropriate information regarding the receiving jurisdiction or safeguards is provided when required.

Mainland China – Personal Information Protection Law (PIPL)

Consent and Data Use

We process personal information relating to individuals in Mainland China in accordance with applicable requirements of the Personal Information Protection Law (PIPL). Processing is carried out on an appropriate legal basis. Where consent is required, it is obtained voluntarily and on a fully informed basis. Separate consent may be obtained for certain processing activities, including the handling of sensitive personal information or certain disclosures and international transfers.

Data Collection and Use

Personal information is processed lawfully, fairly, transparently, and for clear and reasonable purposes. We limit the collection of personal information to the minimum scope necessary to achieve the stated processing purpose and take appropriate measures to protect the rights and interests of individuals.

Cross-Border Transfers

Where personal information is transferred outside Mainland China, we comply with applicable PIPL and regulatory requirements. Depending on the circumstances, this may include notification to individuals, separate consent, standard contractual arrangements, personal information protection certification, security assessments, or another transfer mechanism permitted by applicable law.

Hong Kong – Personal Data (Privacy) Ordinance (PDPO)

Consent and Data Use

We process personal data in accordance with the Personal Data (Privacy) Ordinance and its Data Protection Principles. Personal data is collected fairly and for lawful purposes directly related to our functions or activities. Where personal data is used for a new purpose or for direct marketing, we comply with applicable notice and consent requirements.

Data Collection and Use

We take reasonable steps to ensure that individuals are informed about the purposes for which their personal data is collected, the types of persons to whom it may be transferred, and their applicable rights. Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected.

Cross-Border Transfers

Where personal data is transferred or made accessible outside Hong Kong, we take reasonable contractual, organizational, and security measures to protect the information in a manner consistent with applicable requirements of the PDPO. Where information is provided to another party for direct marketing, applicable notification and consent requirements are followed.

Taiwan – Personal Data Protection Act (PDPA)

Consent and Data Use

We collect, process, and use personal data relating to individuals in Taiwan on an appropriate legal basis under the Personal Data Protection Act. Where consent is relied upon, individuals are provided with relevant information about the purpose and use of their personal data.

Data Collection and Use

Personal data is collected for specific purposes and processed only within the necessary scope of those purposes or as otherwise permitted by applicable law. We take reasonable steps to maintain the accuracy and security of personal information and to respect applicable data subject rights.

Cross-Border Transfers

Personal data may be transferred outside Taiwan subject to applicable requirements and any restrictions imposed by competent authorities. We apply reasonable contractual, technical, and organizational safeguards when transferring or processing personal data internationally.

South Korea – Personal Information Protection Act (PIPA)

Consent and Data Use

We process personal information relating to individuals in South Korea in accordance with the Personal Information Protection Act. Personal information is processed on an appropriate legal basis, and consent is obtained where required. Separate consent may be required for certain activities, including certain third-party disclosures, processing of sensitive information, and international transfers.

Data Collection and Use

We collect and process personal information for clear and lawful purposes and limit processing to information reasonably necessary for those purposes. Appropriate administrative, technical, and organizational safeguards are maintained to protect personal information.

Cross-Border Transfers

Personal information is transferred outside South Korea only where a legally permitted transfer basis applies. Depending on the circumstances, this may include consent, statutory authorization, contractual necessity, recognized certification, or another transfer mechanism permitted under applicable law.

Philippines – Data Privacy Act of 2012 (DPA)

Consent and Data Use

We process personal information using an appropriate lawful basis under the Data Privacy Act of 2012. Where consent is relied upon, it is obtained in a freely given, specific, and informed manner. Additional requirements are applied when processing sensitive personal information.

Data Collection and Use

Personal information is processed in accordance with the principles of transparency, legitimate purpose, and proportionality. We collect only information that is adequate, relevant, suitable, necessary, and not excessive in relation to the declared processing purpose.

Cross-Border Transfers

Where personal data is processed by or transferred to service providers or other recipients outside the Philippines, we use appropriate contractual, organizational, and security safeguards and require recipients to process the information consistently with applicable privacy requirements.

Vietnam – Decree No. 13/2023/ND-CP on Personal Data Protection

Consent and Data Use

We process personal data in accordance with applicable Vietnamese personal data protection requirements. Where consent is required, individuals are informed about the type of personal data being processed, the processing purpose, the organizations or individuals involved, and their applicable rights.

Data Collection and Use

Personal data is collected and processed for specific and lawful purposes and is limited to what is appropriate for those purposes. We take reasonable measures to maintain data security and to prevent unauthorized access, disclosure, alteration, or loss.

Cross-Border Transfers

Where personal data is transferred outside Vietnam, we comply with applicable requirements concerning cross-border processing and transfers, including any required documentation, assessments, notifications, or other procedures imposed by applicable law.

Thailand – Personal Data Protection Act B.E. 2562 (2019)

Consent and Data Use

We process personal data using an appropriate lawful basis under Thailand’s Personal Data Protection Act. Where consent is required, it is requested in a freely given, specific, and informed manner. Explicit consent is obtained for sensitive personal data where required by applicable law.

Data Collection and Use

Personal data is collected only for specified and lawful purposes and is limited to information that is relevant and necessary for those purposes. Individuals are provided with appropriate information concerning the purpose of processing, retention, disclosure, and their applicable rights.

Cross-Border Transfers

Where personal data is transferred outside Thailand, we use transfer arrangements permitted under applicable law, including transfers to jurisdictions with appropriate data protection standards or other recognized safeguards, exceptions, or consent mechanisms where applicable.

Your Rights

Depending on your location and the applicable data protection law, you may have some or all of the following rights in relation to your personal data:

The right to be informed about how your personal data is collected, used, disclosed, and retained.
The right to request access to personal data we hold about you.
The right to request correction of inaccurate or incomplete personal data.
The right to request deletion or erasure of personal data where permitted by applicable law.
The right to withdraw consent where our processing is based on consent.
The right to object to, or request restriction of, certain processing activities where applicable.
The right to request data portability or transfer of your personal data where provided by applicable law.
The right to opt out of direct marketing communications.
The right to submit a complaint to the relevant privacy or data protection authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

If you have consented to our use of your personal data for a particular purpose, you may change your preferences or withdraw your consent at any time, subject to applicable law.

To exercise applicable privacy rights or change your privacy preferences, please contact us at dpo@software-insights.co or write to:

Software Insights
Attention: Data Privacy Officer
2740 SOUTH RD
POUGHKEEPSIE, NY 12601

Our Role as Controller and Processor

Depending on the service and the circumstances, Software Insights may act as a controller, or equivalent responsible organization, where we determine the purposes and means of processing personal information.

Where we process personal information solely on behalf of and according to the documented instructions of a customer, we may act as a processor, service provider, or equivalent role under applicable law.

Where Software Insights acts as a controller, we are responsible for meeting the obligations applicable to that role, including providing appropriate privacy notices, establishing lawful processing grounds, implementing appropriate safeguards, and responding to applicable data subject rights.

Where Software Insights acts as a processor or service provider on behalf of a customer, the customer generally remains responsible for determining the purposes and lawful basis of the processing and for providing any notices or obtaining any permissions required under applicable law.

Email Marketing and Communications

We may use your email address to send newsletters, industry content, sponsored content, product information, event communications, or other marketing communications where permitted by applicable law.

Where consent is required for such communications, we will request appropriate consent before sending marketing communications. Each marketing email will provide a method to unsubscribe or otherwise manage communication preferences.

You may opt out at any time by using the unsubscribe mechanism contained in our emails or by contacting us at dpo@software-insights.co.

Requesting Access to Your Personal Data

Subject to applicable law, you may request information about personal data we hold about you, including the categories of information processed, the purposes of processing, the source of the information where applicable, the recipients or categories of recipients, relevant retention periods, and information regarding applicable automated decision-making activities.

Requesting Correction of Your Personal Data

You may request correction or updating of inaccurate or incomplete personal data that we hold about you, subject to applicable legal requirements.

Requesting Erasure of Your Personal Data

You may request deletion of personal data we hold about you where the right to deletion applies.

Certain information may need to be retained where required by law or where retention is necessary for legal claims, security purposes, contractual obligations, regulatory requirements, or other legally permitted purposes.

Requesting Restriction or Objection to Processing

Where provided by applicable law, you may request that we restrict certain processing activities or object to particular uses of your personal data, including certain direct marketing activities.

Requesting Transfer of Your Personal Data

Where a right to data portability applies, you may request that eligible personal data be provided to you in an appropriate format or transferred to another organization where technically feasible and legally required.

Complaints

If you believe that we have not handled your personal information in accordance with this Privacy Notice or applicable data protection law, you may contact us at dpo@software-insights.co.

Depending on your jurisdiction, you may also have the right to lodge a complaint with the relevant privacy or data protection supervisory authority.

For individuals in the European Economic Area, where the GDPR applies, you may lodge a complaint with the competent Data Protection Authority in your country of residence, place of work, or place of the alleged infringement.

Canada Consumers’ Privacy Rights

This section (“Canada Statement”) explains rights that certain natural persons residing in Canada (each, a “consumer”) may have under the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), as well as any applicable provincial privacy legislation, and such rules and regulations as may be adopted from time to time implementing and interpreting such Acts (PIPEDA, CASL, and provincial legislation are collectively referred to as “Canadian Privacy Laws”).

When we use the term “personal information” in this Canada Statement, we are using that term as Canadian Privacy Laws define it, which generally refers to information about an identifiable individual. However, personal information does not include publicly available information, deidentified information, or aggregate information.

Where we act as a “business” under Canadian Privacy Laws (meaning we determine the purposes for which and the manner in which personal information is processed), we may be required to disclose additional information regarding the categories of personal information we collect, the purposes for which we collect that information, the sources from which we collect that information, who we disclose that information to, as well as whether we sell or otherwise disclose personal information for consideration – all of which depends on the specific service being provided.

Categories of Personal Information we collect

Depending on the nature of your relationship with us (e.g., customer, subscriber, user, employee, or supplier), we may collect the following categories of Personal Information about you, including:

Identifiers such as name, address, email address, account name, or telephone number;
Information that identifies, relates to, or is capable of being associated with an individual, such as financial information;
Characteristics of protected classifications under Canadian or provincial law such as age or marital status;
Commercial information such as purchase history;
Internet or other electronic network activity information such as browsing history;
Geolocation data, if enabled on your device;
Audio, electronic, or similar information;
Professional or employment-related information;
Education information;
Other personal information, as described to you in this Privacy Notice, or otherwise at the point of collection; and
Inferences drawn from any of the information identified above, including about your preferences. Depending on your relationship with us, we may have collected each of the above categories of Personal Information about you. In addition, we may have disclosed one or more of these categories of Personal Information with third parties during the preceding 12 months for the business purposes described in this Privacy Notice. For each of these categories of Personal Information, please refer to the “When is personal information collected? How is your information used?” sections above for more detailed information regarding why we collect personal information and the categories of third parties with whom we may share personal information.

Canadian residents can also request information about the categories of personal information we collect, disclose, or share about you; the categories of sources of such information; the business or commercial purpose for collecting, selling, or sharing your personal information; and the categories of third parties to whom we disclose personal information. Such information is also set forth in this Privacy Notice.

Canadian residents also have the right to request that we delete your information. To make a request, you can contact us. Provide us enough information to verify your identity. We will use information you provide to us to verify your request. If we cannot initially verify your identity, we may request additional information to complete the verification process, such as, for example, a copy of your driver’s license and/or a recent utility bill.

Canadian residents also have certain rights regarding the “selling” or “sharing” of “personal information” (as such terms may be defined by Canadian Privacy Laws). Canadian residents have the right to opt out of such “selling” or “sharing” of their “personal information” in accordance with Canadian Privacy Laws: (1) online, (2) by emailing, (3) by writing. Once a year, Canadian residents can also request certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year.

We will not discriminate against you because you have exercised any of your privacy rights under Canadian Privacy Laws, including CASL.

Document History

March 4, 2020 Originally Published
May 25th, 2020 Amended

August 4, 2021 Amended

February 1, 2022 Amended

August 28, 2023 Amended

April 29, 2024 Amended

May 06, 2025 Amended

June 10, 2026 Amended

For any questions about this notice or to request a copy of previous versions of this notice, please direct to our data privacy officer at dpo@software-insights.co or in writing to Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601.

Cookie Notice

Version

Effective June 10, 2026

Cookie Notice

Software Insights, its subsidiaries and affiliates (collectively “Software Insights” or “we”) uses cookies and other internet technologies in the management of our Websites, mobile applications and email programs in an effort to enrich your online experience with us.

What are cookies and how are they used?

“Cookies” are small text files containing small amounts of information that are sent to your computer’s browser and stored on your device when you visit a website. Upon your first visit to one of our Websites, a cookie will be sent to your computer that uniquely identifies your browser. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Many major web services use cookies to provide useful features for their users, such as letting you navigate between pages efficiently, remembering your preferences, and generally to improve the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests. Our cookies do not contain any information that is personally identifiable.

Like many websites, Software Insights uses pixel tags, also known as web beacons, clear gifs, or web bugs, which are small graphic files that allow us and third parties to monitor the use of the Websites and collect usage data. We may use pixel tags, either provided by us or by our third-party service providers and advertisers, to collect information about your visit, including the IP address of the computer that downloaded the page on which the tag appears, the pages you view, the links you click and other actions taken in connection with our Websites and use them in combination with cookies to provide offers and information of interest to you. Pixel tags help us improve our understanding of our web traffic and visitor behavior, as well as gauge the response to our promotional efforts. This usage data we collect is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as personal data.

Cookies can be set by the site or Service you are visiting (“first-party cookies”) or by a third party, such as analytics or advertising services (“third-party cookies”). Third parties may collect and use information as we have described in this Cookie Notice and our Privacy Notice and pursuant to their own privacy policies.

We use industry-standard, third-party advertising service companies to display marketing of our customers that is most relevant to you when you visit our Websites or open our emails. In some cases, we will use the information collected by our Service Providers to target and serve advertisements to our subscribers and Website visitors on other websites based on your usage of our Websites and Services. You can opt-out of Software Insights processing your personal information for targeting advertising across unrelated websites (known as ‘cross-contextual behavioral advertising’) under applicable state law by: (1) submitting this OPT-OUT FORM, (2) email dpo@software-insights.co, or (3) by mail to Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601.

We do not sell or share personal information with unrelated third parties for them to use in cross-contextual behavioral advertising.

Types of cookies

Our Websites and other online Services use the following types of cookies for the purposes set out below:

Strictly necessary cookies	These Cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request
Statistical cookies	These Cookies collect information about how visitors use a Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works, to gather broad demographic information and to monitor the level of activity on our Websites. We use Google Analytics for this purpose. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. You can find out more about how Google protects your data here: https://policies.google.com/privacy You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Functionality cookies	These cookies enable the Website to provide enhanced functionality and personalization. By recognizing you when you return to our Website, these cookies allow us to record information about your visit to our Website, such as pages visited, links followed, and videos viewed so we can personalize our content for you, remember your preferences (for example, your choice of topics, language or region), and display marketing that is more relevant to your interests using contextual information within our Website. They are also used to limit the number of times you see certain marketing content and help measure the effectiveness of the marketing campaigns. These cookies may enable visitor identification over time, but not across non-Software Insights websites. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies then some or all of these Services may not function properly.
First Party Advertising Cookies	These cookies are used by Software Insights and our Service Providers to deliver advertisements on our Websites and certain third-party websites that are more relevant to you and your interests. They are based on uniquely identifying your browser and internet device. These cookies use information about your browsing history on our Websites to group you with other users who have similar interests. Based on that information, our Service Providers may display marketing and advertisements about our Services or those of our Business Partners that we think will be relevant to your interests while you are on our Websites and certain third-party websites. You can opt-out of Software Insights using your personal information to target advertising to you on unrelated websites by: (1) submitting this OPT-OUT FORM, (2) email dpo@software-insights.co, or (3) by mail to Software Insights, Attention: Data Privacy Officer, 2740 SOUTH RD, POUGHKEEPSIE, NY 12601.
Social Media cookies	Our website may contain helpful but non-essential features or plug-ins enabling third party social media services that use Cookies to enable you to share our content with your friends and networks. These cookies are used when you share information using a social media sharing button or “like” button on our Websites or you link your account or engage with our content on or through a social networking website such as Facebook, LinkedIn or Google+. The social network will record that you have done this. These Cookies may enable visitor identification across websites over time and building a profile of your interests. This may impact the content and messages you see on other websites you visit. We do not control the third party’s use of those cookies, their duration, or their ability to share information with other third parties. If you do not allow these Cookies you may not be able to use or see these sharing tools.
Third Party Advertising cookies	These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. These Cookies may enable visitor identification across unrelated websites and over time. They are based on uniquely identifying your browser and internet device. We do not control the third party’s use of those cookies, their duration, or their ability to share information with other third parties. Please review each party’s Cookie disclosure before consenting to this use category. We do not sell or share personal information with unrelated third parties for the purpose of cross-contextual behavioral advertising across our Websites and unrelated third party websites. You can disable cookies that remember your browsing habits and target advertising to you by visiting the NAI website opt-out page here: http://www.networkadvertising.org/choices/ or the DAA opt-out page here: http://www.aboutads.info/ or, for UK users http://www.youronlinechoices.com/uk/your-ad-choices, or for EU users, the EDAA opt-out page here: http://youronlinechoices.eu/. If you choose to remove targeted or advertising cookies, you will still see advertisements, but they may not be relevant to you.

Choices

Depending on where you live, you may be able to adjust your Cookie preferences at any time via a “Manage Cookies” option. You can also use the methods described below to manage certain Cookies and similar technologies. In many cases, including for Cookies, you must take such steps on each browser or device that you use. If you change or upgrade your browser or device, or delete your Cookies, you may need to use these opt-out tools again. Some Cookie-management solutions also rely on Cookies, so please adjust your browser Cookie settings carefully. We do not maintain or control the opt-out mechanisms and settings below and are not responsible for their operation.

You can find more information about Cookies and how they work, what Cookies have been set on your computer or mobile device and how to manage and delete them at http://www.allaboutcookies.org.

Browser Controls: Most browsers are initially set up to accept cookies. You may be able to disable and manage some Cookies through your browser settings. You can visit your browser’s help menu to learn more. For most browsers, you can reset your browser’s default settings to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you will not be able to sign in to the Websites or take full advantage of our Websites and Services. Additionally, if you clear all cookies on your browser at any point after setting your browser to refuse all Cookies or indicate when a Cookie is being sent, you will have to again reset your browser to refuse all cookies or indicate when a Cookie is being sent. If you wish, you may disable pixel tags by setting your browser to omit images and disable JavaScript.

Mobile Settings: Your mobile device may also include settings that allow you to manage the use of Cookies, such as Limit Ad Tracking or Tracking settings in iOS and Opt-out of Ads Personalization in Android.

Analytics: To disable certain analytics Cookies, you can use the browser controls discussed above or, for some of our providers, such as Google Analytics , you can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.

Interest-Based Advertising: Most third-party advertisers offer a way to opt out of their interest-based advertising. In addition to the steps described above, you may opt-out of certain targeted advertising from participating entities by visiting the Network Advertising Initiative and Digital Advertising Alliance in the US, Digital Advertising Alliance of Canada, European Interactive Digital Advertising Alliance in the UK, European Interactive Digital Advertising Alliance, or Australian Digital Advertising Alliance.

Consequences of Deactivating Cookies

If you disable or remove Cookies, some parts of the Services may not function properly. Information may still be collected and used for other purposes, such as internal operations and to remember your opt-out preferences.

Information about specific Cookies used by our Websites

Cookie Category	Cookie Name and Owner	Purpose	Duration	Third Party Data Recipients	More Information
Strictly Necessary	Site Registration/IDX (software-insights)	Site registration	Session	N/A
Strictly Necessary	AWSALB (BlueConic)	Used for load balancing by Amazon Web Services	Persistent, 7 days	BlueConic (Service Provider)
Strictly Necessary	AWSALBCORS (BlueConic)	Used for load balancing by Amazon Web Services, with the SameSite property (for the recent Chrome changes).	Persistent, 7 days	N/A
Statistical	AAM (Audited Media)	Supports the third-party audit specific to Oil & Gas Journal’s Website traffic.	Persistent, 1 yr	Audited Media	Non-Personal Data collected
Statistical	Legacy Sapience Init/Track (Software Insights)	Site user analytics	Persistent, 1 yr	N/A	Non-Personal Data collected
Statistical	Olytics (Omeda)	Site user analytics providing insights into behaviors and attributes of Website users and connecting those behaviors with others in our audience database	Persistent, 1 yr	Omeda (Service Provider)	Non-Personal Data collected
Statistical	Website Visual Optimizer	Allows us to test content for engagement and impact	Persistent, 1 yr	Wingify	You can opt-out of being tracked by this service at this link https://vwo.com/opt-out/
Functionality	BCTempID (Blueconic)	Temporary unique identifier for the BlueConic profile; removed after BCSessionID is created	Session	Blueconic (Service Provider)
Functionality	BCSessionID (Blueconic)	Unique identifier for the BlueConic profile	Persistent, 1yr	Blueconic (Service Provider)
Functionality	BCReferrerOverrule (Blueconic)	Stores a custom bcChannelIdentifier as referrer.	Persistent, 1yr	Blueconic (Service Provider)
Functionality	BCRefusedObjectives (Blueconic)	Used to store the identifiers of BlueConic Objectives that were explicitly refused.	Persistent, 1yr	Blueconic (Service Provider)
Functionality	BCRevision (Blueconic)	Used to store requests that are sent to BlueConic, but haven’t returned yet. On the next page view, if BCRevsision still contains values, those requests are sent again, to prevent data loss. This information is initially stored in localStorage; when this fails, the cookie solution is used as fallback.	Persistent, 1yr	Blueconic (Service Provider)
Functionality	BCTracking	Used for tracking the channel of an external tracker.	Session	Blueconic (Service Provider)
Functionality	Vimeo Listener	Measures engagement with Vimeo videos that are sometimes embedded in our Site. The cookie tracks when a video is played, the duration of the viewing, and other metrics around the viewing	Persistent, 1 yr	Vimeo	Non-personal data is collected such as player volume, client ID, language, device ID, vimeo cart, other settings related to video player
Functionality	Google Ad Manager (Google)	tracks user behavior on our Site to deliver advertising of Software Insights customers specific to our Sites, serving and rendering ads, limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads	Persistent, 1 yr	Google (Service Provider)	Non-personal data is collected
Statistical	Google Tag Manager	collects aggregated data about tag firing to help monitor, provide diagnostics, and improve the quality of its systems	Persistent, 1 yr	Google (Service Provider)	Non-personal data is collected
Social Media	Facebook Pixel	Used for sharing content with a user’s network on Facebook	Persistent, 3 months	Meta	Non-personal data and the following personal data when available, email, address, quantity when you purchase a product or service
Social Media	LinkedIn Insight	Used for sharing content with a user’s network on LinkedIn	Session and Persistent, 1 yr	LinkedIn	Non-personal data collected, such as URL that the user visited on our website, the referrer, IP address, device type, browser characteristics, and timestamp
First Party Advertising	AdDaptive pixel	To improve advertising targeting users as they visit other sites on the web, based on the user’s prior online behavior within Software Insights network of sites	Persistent, 90 days	AdDaptive	Non-personal data collected
First Party Advertising	Feathr pixel	To improve advertising for Software Insights events targeting users as they visit other sites on the web based on the user’s prior online on behavior within Software Insights network of sites	Persistent, 1 yr	Feathr	Non-personal data and the following personal data when available: Name, Email, Occupation, Companies, Phone, Address, City/Locality, State/Province, Zip/Postal Code, Country, Date First Seen, Date Last Seen Times Seen, Sessions, Last Browser, Last Platform, Continent, Latitude, Longitude, Time Zone

Additional Information about Hotjar Cookies used on some of our Websites

Some of our Websites use Hotjar’s behavior analytics software designed to give website owners an aggregated view of their users’ behavior while browsing their site. This provides us with the insights needed to improve the overall experience for our users. Hotjar is not designed to track individual users. All cookies used by Hotjar are Statistical Cookies. If you do not want Hotjar to collect your data, you can change your browser settings following these instructions: Hotjar – Do Not Track.

Relating to the user
Name	Data storage type	Description
_hjSessionUser_{site_id}	Cookie	Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. 365 days duration. JSON data type.
_hjid	Cookie	This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to _hjSessionUser_{site_id}. Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. 365 days duration. UUID data type.
_hjFirstSeen	Cookie	Identifies a new user’s first session. Used by Recording filters to identify new user sessions. 30 minutes duration, extended on user activity. Boolean true/false data type.
_hjHasCachedUserAttributes	Cookie	Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not. Session duration. Boolean true/false data type.
_hjUserAttributesHash	Cookie	Enables us to know when any User Attribute has changed and needs to be updated. 2 minutes duration, extended every 30 seconds. Content hash data type.
_hjUserAttributes	Local storage item	Stores User Attributes sent through the Hotjar Identify API. No explicit expiration. Base64 encoded JSON data type.
hjViewportId	Session storage item	Stores user viewport details such as size and dimensions. Session duration. UUID data type.
hjActiveViewportIds	Local storage item	Stores user active viewports IDs. Stores an expirationTimestamp that is used to validate active viewports on script initialization. JSON data type.

Relating to the session
Name	Data storage type	Description
_hjSession_{site_id}	Cookie	Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. 30 minutes duration, extended on user activity. JSON data type.
_hjSessionTooLarge	Cookie	Causes Hotjar to stop collecting data if a session becomes too large. Determined automatically by a signal from the server if the session size exceeds the limit. 1h duration. Boolean true/false data type.
_hjSessionResumed	Cookie	Set when a session/recording is reconnected to Hotjar servers after a break in connection. Session duration. Boolean true/false data type.
_hjCookieTest	Cookie	Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set. Deleted almost immediately after it is created. Under 100ms duration, cookie expiration time set to session duration. Boolean true/false data type.
_hjLocalStorageTest	Cookie	Checks if the Hotjar Tracking Code can use Local Storage. If it can, a value of 1 is set. Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms duration. Boolean true/false data type.
_hjSessionStorageTest	Cookie	Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set. Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms duration. Boolean true/false data type.
_hjIncludedInPageviewSample	Cookie	Set to determine if a user is included in the data sampling defined by your site’s pageview limit. 2 minutes duration, extended every 30 seconds. Boolean true/false data type.
_hjIncludedInSessionSample_{site_id}	Cookie	Set to determine if a user is included in the data sampling defined by your site’s daily session limit. 2 minutes duration, extended every 30 seconds. Boolean true/false data type.
_hjAbsoluteSessionInProgress	Cookie	Used to detect the first pageview session of a user. 30 minutes duration, extended on user activity. Boolean true/false data type.
_hjTLDTest	Cookie	We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. Session duration. Boolean true/false data type.

Relating to Recordings
Name	Data storage type	Description
_hjRecordingEnabled	Session storage item	Set when a Recording starts. Read when the Recording module is initialized to see if the user is already in a recording in a particular session. Session duration. Boolean true/false data type.

Relating to Feedback and Survey tools
Name	Data storage type	Description
_hjClosedSurveyInvites	Cookie	Set when a user interacts with a Link Survey invitation modal. Ensures the same invite does not reappear if it has already been shown. 365 days duration. List of Survey IDs, URL encoded.
_hjDonePolls	Cookie	Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in. 365 days duration. List of Survey IDs, URL encoded.
_hjMinimizedPolls	Cookie	Set when a user minimizes an on-site Survey. Ensures that the Survey stays minimized when the user navigates through your site. 365 days duration. List of Survey IDs, URL encoded.
_hjShownFeedbackMessage	Cookie	Set when a user minimizes or completes a Feedback widget. Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show. One day duration. Boolean true/false data type.

Prior Document History

Terms of Use for Software Insights Websites

Version

Effective June 10, 2026

Terms and Conditions of Use for Software Insights Websites

These Terms and Conditions of Use (the “Terms and Conditions”) apply to all Software Insights, LLC and its subsidiaries’ and affiliates’ (“Software Insights”) websites and digital products (each, a “Website”) and are between the user of the Website (“User”) and Software Insights.

General Rules

Access to our Websites or use of our Website’s content constitutes User’s agreement with these terms and Conditions. User acknowledges that User has read these Terms and Conditions and that User accepts the terms there of.

USER AGREES TO READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE WEBSITE.

Software Insights reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms and Conditions, in whole or in part, at any time. Notification of changes in these Terms and Conditions will be posted on the Website, and User’s continued use of the Website affirmatively indicates User’s acknowledgment of such changes and User’s agreement to be bound by the Terms and Conditions as modified. Unless otherwise agreed in writing, User’s right to use the Website is not transferable and is subject to any restrictions established by Software Insights. Software Insights may change, suspend, or discontinue any aspect of the Website at any time, at its sole discretion, without prior notice and without liability to User or any third party for such change, suspension, or discontinuance. Software Insights may also impose limits on certain features and services or restrict User’s access to parts or all of the Website without notice or liability.

SHOULD USER OBJECT TO ANY OF THESE TERMS AND CONDITIONS OR ANY SUBSEQUENT CHANGE OR MODIFICATION TO THESE TERMS AND CONDITIONS, OR SHOULD USER BECOME DISSATISFIED WITH THE WEBSITE IN ANY WAY, USER’S ONLY RECOURSE IS TO IMMEDIATELY DISCONTINUE USE OF THE WEBSITE. SO LONG AS USER CONTINUES TO USE THE WEBSITE, Software Insights WILL CONTINUE TO RELY ON USER’S FULL AND UNQUALIFIED ACCEPTANCE AND COMPLIANCE WITH THESE TERMS AND CONDITIONS.

Access to the Website

User shall not have the right to sell, license, market, or lease the Website content to any party whatsoever without the prior written consent of Software Insights. User shall not have the right to distribute the Website content in any manner to any third party or unauthorized user.

User hereby acknowledges that, as between Software Insights and User or any party acting through User, all title to and ownership of the Website and its content remains vested in Software Insights and nothing in these Terms and Conditions serves to transfer such ownership or title to User or any party acting through User. All copies and representations of content from the Website, including merged or modified portions, shall as between User and Software Insights remain Software Insights’s exclusive property, shall continue to be subject to these Terms and Conditions, and shall contain all Software Insights copyright and other proprietary notices.

User agrees to use the Website only non-commercially, and only for User’s bona fide development or legitimate business purposes in accordance with these Terms and Conditions. User shall use all reasonable Software Insights not to permit or allow the Website to be used by any party whatsoever for purposes not connected with User’s non-commercial, legitimate business purposes. User agrees to report promptly to Software Insights any observed violation of the above. User agrees that the Website shall not be used in any manner or for any purpose other than the permitted purposes as expressly described in these Terms and Conditions.

User shall notify the Website’s Webmaster of any known or suspected unauthorized use(s) of the Website through User’s account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of User’s means of access.

User may not share User’s means of access with others. User acknowledges that User is responsible for all usage or activity on User’s Website account, including such use of the account by any third party. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of User’s account, at Software Insights’s sole discretion, and User may be referred to appropriate law enforcement agencies. User agrees to indemnify, defend, and hold Software Insights harmless against liability for any and all use of User’s account.

Authorized Usage of Website Content

The contents of the Website are intended for the benefit of User’s legitimate non-commercial business. Non-commercial use does not include the use of Content without prior written consent from Software Insights in connection with: (1) the development of any software program, including, but not limited to, training a machine learning or artificial intelligence (AI) system; or (2) providing archived or cached data sets containing Content to another person or entity. All materials displayed on the Website (including, but not limited to articles, reports, photographs, images, illustrations, audio clips and video clips, and including caption information, keywords, or other metadata) (each and collectively, the “Content”) are protected by copyright, and owned or controlled by Software Insights or the party credited as the provider of the Content, software, or other materials. Users shall abide by all copyright notices, information, or restrictions contained in any of the foregoing Content accessed through the Website. User acknowledges that he/she has no claim of ownership or other right to any Content by reason of its access, use, or otherwise.

The Website is protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. Copying or storing of any Content for other than User’s legitimate non-commercial business end-use is expressly prohibited without the prior written permission of Software Insights or the copyright holder identified in the individual Content’s copyright notice. IN NO EVENT SHALL USER ALTER OR DELETE ANY AUTHOR ATTRIBUTION OR COPYRIGHT NOTICE.

Except as specifically provided in these Terms and Conditions, User may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, display, or in any way exploit, any of the the forgoing Content, software, materials, or the Website in whole or in part.

You may not access or use, or attempt to access or use, the Services to take any action that could harm us or a third party. You may not use the Services in violation of applicable laws, including export controls and sanctions, or in violation of our or any third party’s intellectual property or other proprietary or legal rights. You further agree that you will not attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Services, or any content of the Services, or make any unauthorized use of the Services. Without Software Insights’s prior written consent, you shall not:

(1) access any part of the Services, Content, data or information you do not have permission or authorization to access or for which Software Insights has revoked your access;

(2) use robots, spiders, scripts, service, software or any manual or automatic device, tool, or process designed to data mine or scrape the Content, data or information from the Services, or otherwise use, access, or collect the Content, data or information from the Services using automated means;

(3) use the Content for the development of any software program, including, but not limited to, training a machine learning or artificial intelligence (AI) system, or for any technologies designed for or intended for the identification of natural persons;

(4) use services, software or any manual or automatic device, tool, or process designed to circumvent any restriction, condition, or technological measure that controls access to the Services in any way, including overriding any security feature or bypassing or circumventing any access controls or use limits of the Services;

(5) cache or archive the Content (except for a public search engine’s use of spiders for creating search indices);

(6) take action that imposes an unreasonable or disproportionately large load on our network or infrastructure; and

(7) do anything that could disable, damage or change the functioning or appearance of the Services, including the presentation of advertising.

Engaging in a prohibited use of the Services may result in civil, criminal, and/or administrative penalties, fines, or sanctions against the user and those assisting the user.

No use is permitted which benefits any party other than Software Insights or User.

Software Insights products referenced in a Software Insights digital product or website are either trademarks or registered trademarks of Software Insights. Other featured logos, product and company names are or may be service/trademarks of their respective owners.

User-Generated Content

You still own the content that you provide to Software Insights under this agreement, but you the User grant Software Insights an irrevocable and perpetual license to use any User-generated content posted on the Website by User, including the right to sub-license such User-generated content.

User represents and warrants that all content submitted to Software Insights by User is owned by User or that they have the rights to submit to Software Insights and that this submission is not in violation of any law, contractual restrictions, or other third party rights and is not obscene, threatening, harassing, defamatory, libelous, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.

Warranty and Availability of Service and Links

Neither Software Insights nor any of the Websites represents or endorses the accuracy or reliability of any advice, opinion, statement, or other information displayed, downloaded, uploaded, or distributed through the Website by any user, information provider, or any other person or entity. User acknowledges that any reliance upon any such opinion, advice, statement, or information shall be at User’s sole risk. Software Insights reserves the right but not the obligation, in its sole discretion, to correct any errors or omissions in any portion of the Website.

THE WEBSITE IS DISTRIBUTED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND WHATSOEVER, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, NON-INFRINGEMENT, OR MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE WEBSITE OR ANY MATERIALS OBTAINED THROUGH THE WEBSITE ARE VIRUS-FREE OR ERROR-FREE. NEITHER Software Insights NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE CONTENT SHALL BE LIABLE UNDER ANY THEORY OF LAW (INCLUDING NEGLIGENCE) FOR ANY LOSS OR DAMAGE THAT MAY ARISE IN CONNECTION WITH THE FURNISHING, PERFORMANCE, USER’s INABILITY TO USE, OR USER’s USE OF THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, ECONOMIC, LOST PROFIT, OR CONSEQUENTIAL DAMAGES, OR OTHER KIND OF LOSS OR DAMAGE WHATSOEVER, EVEN IF Software Insights HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL USER BE ENTITLED UNDER ANY THEORY OF LAW (INCLUDING NEGLIGENCE) TO ANY MONETARY DAMAGES IN EXCESS OF ANY FEE PAID BY USER FOR USE OF THE WEBSITE DURING THE 3-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR DAMAGES. USER’s RIGHT TO MONETARY DAMAGES IN SUCH AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES THAT USER MAY HAVE OTHERWISE HAD AGAINST Software Insights. USER EXPRESSLY ACKNOWLEDGES THAT USE OF THE WEBSITE IS AT USER’s SOLE RISK.

EXTERNAL LINKS DISCLAIMER

Our Sites may contain (or you may be sent through the Sites) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH OUR SITES OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

PROFESSIONAL DISCLAIMER

Our Sites do not contain professional advice of a technical nature. Any technical information contained on our Sites are provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon any such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of technical advice. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON OUR SITES IS SOLELY AT YOUR OWN RISK.

AFFILIATES DISCLAIMER

Our Sites may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn advertising fees by linking to Amazon.com and affiliated websites.

TESTIMONIALS DISCLAIMER

Our Sites may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on our Sites are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

Provisions

These Terms and Conditions shall be construed and enforced in accordance with Tennessee law. Any action to enforce these Terms and Conditions shall be brought in the federal or state courts located in Nashville, Davidson County, Tennessee.

Any rights not expressly granted to User in these Terms and Conditions are reserved to Software Insights.

Any failure by Software Insights to enforce any provision of these Terms and Conditions shall not be construed as a continuing waiver of any rights under such provision.

These Terms and Conditions represent the entire agreement between Software Insights and User concerning User’s use of the Website and supersede any prior understanding or agreement whether oral or written.

Subscriptions

By submitting your email address and other subscription details, you are making an offer to us to enter into a contract. By entering into a subscription, registering for an account, signing up for our webcasts, white papers or any other content, you will be contracting with Software Insights, LLC or one of its subsidiaries or affiliates. A contract is formed when we have accepted your offer, at which point we will provide the product or services that you have requested. Software Insights reserves the right to reject any offer at its sole discretion, for any or no reason, and if there was payment, we will refund you the subscription fees paid.

Comment Policy

The “Comments” sections found on many Software Insights websites are intended to be a forum for productive, thoughtful, and considerate discussion about topics covered on our sites (“Interactive Services”). We encourage our commenters to start a dialogue. Being part of a community means expressing differing views with others. But please do so respectfully.

When commenting rules are broken, our site moderators have discretion to suspend or ban any user without notice, depending on the severity of the infraction. The content of comments falls under the discretion of the moderators whether or not it is explicitly outlined under the guidelines.

Commenting Rules

Stay on topic. Discuss the facts, issues and opinions at hand.
Be civil. Threats, hate speech, offensive language and defamatory comments are not tolerated. Personal attacks on staff members, other commenters or the interview subjects are not permitted.
Do not post personal information about yourself or others.
Don’t troll. Users who post disruptive or repetitive statements that hijack or derail the conversation may see their comments removed and, if applicable, their posting privileges revoked.
Discussions focused upon someone’s sexuality or physical impairments are prohibited.
Inappropriate religious and political threads may be removed.
No advertising or spam content. Comments that include code or hyperlinks may not be posted.
We reserve the right to remove any information or material that is unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable.

We reserve the right to permanently ban any user who violates these terms and conditions.

Comments are evaluated by our moderators, as well as algorithms programmed to look for offensive language and phrases. Comments are not enabled on all website pages based on our internal guidelines.

Please refer to these community guidelines if you have any questions.

Using the System

To post a comment, you must be logged in to the site.

Upon registering, you must provide your first and last name, which will appear publicly on your submissions to our site. We reserve the right to unpublish any comment if there is any uncertainty about the author’s identity. Stealing another person’s identity is a serious offence.

If you see an objectionable post, please flag the comment to alert the site moderators. Flagged comments are reviewed by moderators and removed if the comments are contrary to our guidelines.

You may mute another commenter using our commenting system, which renders the commenter’s posts invisible in your feed and under any articles the commenter has engaged in. To mute a commenter, click on their profile avatar and find the mute option. You can manage muted commenters under the “Community” tab in your profile.

We reserve the right to edit your comments for clarity and/or to republish them elsewhere on or in our properties.

By commenting you agree to adhere to our Community Content Standards.

Handling Rules Violations

Your comment may be removed from the website. Deletion comes without notice.

Repeat offenders and fake profiles may be banned without notice. We reserve the right to ban offenders based on our own judgment. Our decisions are final.

Reliance

The information presented on or through any Software Insights website, including the availability of user comments, is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to Software Insights websites, or by anyone who may be informed of any of its contents.

Community Content Standards

These content standards apply to any and all User Contributions of the Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
Promote sexually explicit or pornographic material, or violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with our Terms of Use and our Privacy Policy.
Be likely to deceive any person.
Promote any illegal activity, or advocate, promote, or assist any unlawful act.
Cause annoyance, inconvenience, or needless anxiety, or be likely to upset, embarrass, alarm, or annoy any other person.
Impersonate any person or misrepresent your identity or affiliation with any person or organization.
Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

If you believe that any User Contributions violate your copyright, please send us a notice of copyright infringement in accordance with the below instructions to legal@software-insights.co. It is the policy of the Company to terminate the user accounts of repeat infringers.

Reporting Claims of Copyright Infringement

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this site (the “Website”) infringe your copyright, you may request removal of those materials (or access to them) from the Website by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

Your physical or electronic signature.
Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the written notice is accurate.
A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Our designated copyright agent to receive DMCA Notices is: Chief Administrative and Legal Officer Software Insights 2740 SOUTH RD, POUGHKEEPSIE, NY 12601 – Phone +1 601-879-4436 – email legal@software-insights.co

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Compliance Concerns and Reporting

Version

Effective June 10, 2026

Compliance Concerns and Reporting

Software Insights is committed to operating with integrity and in full compliance with laws, regulations and policies. Our foundational values of honesty, integrity, and respect for people are essential guides to the way we act internally among our team of employees, investors, contributors and suppliers, and externally with our stakeholders, who include our clients, audience and professional community. For us, that means we are truthful and sincere, we act consistent with moral and ethical principles, and we value each person’s unique capabilities and qualities, with open-minded consideration for their rights, feelings, and traditions.

These values along with our core value of accountability reflect our commitment to a strong compliance culture as a non-negotiable foundation of how we do business. More than words on paper, our values are actionable and we are prepared to do what is necessary to ensure that Software Insights is managed in line with our commitment. You can help us achieve this goal.

The Ethics and Compliance Hotline is a dedicated channel for anonymous and confidential communication that facilitates reporting of possible illegal, unethical or improper conduct when the normal channels of communication have proven ineffective or impractical under the circumstances. A toll-free Compliance Hotline or Confidential Email is available for reporting any ethical or compliance concerns.

The Hotline is available to Software Insights employees, as well as clients, contractors, vendors and other stakeholders in a business relationship with Software Insights. If you are unsure about where to go with your concerns, or you feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, you should access the Ethics and Compliance Hotline.

All reports to the Compliance Hotline are investigated and handled in a confidential manner by trained individuals. Callers may remain anonymous or leave their contact information if they so choose. Software Insights relies on this reporting information to confirm or improve its processes and practices. Software Insights prohibits retaliation against anyone who, in good faith, reports a possible violation or who participates in an investigation, even if sufficient evidence is not found to substantiate the concern, Software Insights will take appropriate action against any individual determined to be engaging in retaliatory conduction.

IMPORTANT: If your message is not related to compliance, please contact our Consumer Services team. www.software-insights.co/contact

How to report a compliance concern?

Software Insights Ethics and Compliance Hotline is available any time (24/7, 365 days a year

You can choose to call a toll-free phone number, +1 601-879-4436, and leave a message (anonymously or confidentially) or send a confidential email to legal@software-insights.co.
We take all concerns seriously and will take the appropriate action on each report. We will keep you informed on our progress while processing your concern.
We are committed to improving our Ethics and Compliance Hotline and compliance reporting system and reserve the right to make changes in the future.

What happens after I have sent my report?

1. Acknowledgement

If you provide confidential contact information, we will acknowledge receipt of your report within five (5) working days. It may take longer if your report is sent during a public holiday. If your initial report does not include enough evidence, we will get in touch to ask you to provide more evidence.

2. Triage and Escalation

Each report we receive is studied carefully. We will open a case if your report is credible and includes enough evidence. The investigation will be led by our legal department. Reports that contain serious allegations will be escalated to our Chief Legal Officer. Chief Legal Officer will be informed when a report involves allegations of:

dishonesty, criminal activity, antitrust /competition law, or issues involving revenue recognition, corruption, bribery or significant fraud
misconduct by members of a Software Insights senior leadership member
matters that are likely to negatively affect the reputation or public image of Software Insights.

3. Confidential investigation

The investigation will be handled with consistency and confidentiality – we will only involve people who need to be involved. Our compliance team may conduct confidential interviews with employees, contractors or anybody they feel is relevant to the investigation.

4. Decision and reply to you

After reviewing all the findings of our investigation, we will decide if a breach has taken place, and, if that is the case, take action. If you have provided contact information, you will be informed accordingly.

IMPORTANT NOTICE

Non-retaliation commitment: Software Insights prohibits retaliation of any type against an employee who brought forward a concern in good faith. Anyone who attempts to retaliate against an employee for reporting in good faith may face disciplinary action, including the possibility of dismissal. Software Insights also protects the rights of the person accused.

What is appropriate to report to our Ethics and Compliance Hotline?

In order to facilitate actionable and effective investigations, please include a detailed description of the incident (who, what, when, how) and supporting evidence (e.g. copies of documents, screenshots, or names of witnesses) that can corroborate your report. Please note that general assertions cannot be investigated.

Appropriate reasons to contact our Ethics and Compliance Hotline include:

Suspected violations of our Company values, policies, or procedures
Questionable accounting, violations of internal accounting controls, or any other auditing or financial matters, or the reporting of fraudulent financial information
Suspected violations of law or fraudulent activities other than Fraudulent Auditing and Accounting Activities
To receive interpretative guidance on provisions of the company’s policies, procedures or code of ethics
To report quality control or workplace safety concerns

Fraudulent Recruiting Advertisements

Version

Effective June 10, 2026

Beware of Fraudulent Recruiting Advertisements

Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms. The scammers frequently misappropriate and use a company’s logo and photos of its executives to give the appearance of legitimacy. The scam preys upon those seeking employment and uses false and fraudulent offers of employment with employers, such as Software Insights, to steal from the victims. Software Insights believes that one of the best ways to put a stop to these types of scams is to make you aware of it.

Software Insights never requires any job applicants to pay money to anyone (Software Insights, its employees or anyone else) as part of the job application or hiring process. If someone asks for money or offers to send you a check for training, equipment, etc. as part of a recruiting process, they do not work for or represent Software Insights and are likely seeking to defraud you.

Software Insights’s job recruitment process involves in person and/or telephonic interviews in most cases and never interviews job applicants through chat rooms (such as Google Hangouts), or through instant messaging systems. In addition, Software Insights job recruiting staff sends email communications to job applicants from “@software-insights.co” email accounts only.

How to Recognize Potential Recruiting Fraud

The individuals who perpetrate frauds like this are continuously changing and evolving their methods, and one of the most important defenses is healthy skepticism based on the discussion above. Despite the fact that Software Insights cannot predict all the ways scammers might operate in the future, the following is a non-exclusive list of warning signs of recruiting fraud:

You are asked to provide credit card, bank account number(s) or other personal financial information as part of the “job application” process.
The position requires an initial monetary investment, such as a payment by wire transfer.
The contact email address contains a domain other than “@software-insights.co” or “@software-insights.co”, such as “@live.com,” “@gmail.com,” “@yahoo.com,” “@outlook.com,” or another personal email account. Or email correspondence is from an email address that is similar to an official Software Insights address but differs by one or more characters.
The posting includes spelling errors, grammatical errors, syntax errors, or otherwise appears to have been written by someone not fluent in English.
The open position does not appear on the company’s website listing of job positions.
The supposed “employer” contacts you by phone or through a chat room or instant messaging service and gives no way to call them back or the number they do give is not active or goes only to a voicemail box. For example, such supposed “employers” often direct that you “meet” them in chat rooms at specific times.
You are offered a payment or “reward” in exchange for allowing the use of your bank account (e.g., for depositing checks or transferring money related to promised employment).
You are asked to provide a photograph or other personal identification of yourself.
The job posting focuses on the amount of money supposedly to be made or reflects initial pay that is high compared to the average compensation for the type of job.

What You Can Do

If you believe you have been the victim of a job recruiting fraud scam, you can:File an incident report at http://www.cybercrime.gov
Call the Federal Trade Commission at 1-877-FTC-HELP (1-877-382-4357) or file a complaint with the FTC online at https://www.ftccomplaintassistant.gov/#crnt&panel1-1
File a complaint with the Federal Bureau of Investigation at https://ic3.gov
Contact your local police to report the fraud
Contact your bank or credit card company to close your account and dispute any charges related to the fraud charges.